Dear buyers,our store's minimun order is $ 8 (you can mix different items in our store).Thanks for your understanding
.Have a nice day!!!
If you are not satisfied with our goods or have any problems before you leave the feedback.
please contact us first!!( by email ,message,TradeManager and so on ) We will try our best to solve all your problem
1. We accept All credit cards are accept through secure payment Escrow.
2. We will arrange shipping after your payment ,pls make sure your pay success before you close the page.
3. Important Duties,taxes and charges are not including in the item price or shipping charges.
1. Orders will sent out within 3 working days after you paid.If there is some reasons making the shipping delay, hope you can understand.The shipping time during Holidays Season(Christmas ,Chinese New Year etc) could be longer than usual time, please add another 5-10days as a delay,thanks so much for your kind understanding!
2. Goods will be sent out by China Post Airl Mail for free shipping,you can also choose other Express Comapny like :DHL,Fedex,EMS,UPS. But we do not afford the postage via there companies,so you to pay for the extra charge ,thanks for your kind understanding!
3. If your total price is more $150.00, we will ship out them by Express ,not need to pay extra fee . In addition, your order is not more $150.00,but you want to receive them asap, ok,no problem, we still can ship them by Express , but you need pay extra $20.00 postage
1.We offer a 100% full money refund policy with questions confirmed. If the package gets lost, stolen, damaged or you are just not satisfied with it, pls contact us,we can have the item replaced for free or give you a 100% full refund, that is including the shipping you paid! We believe everything can be solved after communication ,We never charge a restocking fee of any sort, bottom line is you will not lose a penny in any of the transactions.
Pick up policy:
- 3 - 5 working day delivery or date as specified by client.
- no delivery Sunday's unless on special occasions such as Valentine's day, Mother's day and Father's day
- We don't promise any time on delivery day
- You must provide complete delivery address. Failure to provide complete address may cause unexpected delayed of your gifts. If address is in the downtown are, please specify landmarks, name of buildings or anything that would point us in the right direction to the address to be delivered.
- If the recipient is not around we may leave the gift to someone who may be related to the recipient.
- We are unable to process orders for delivery to P.O. Boxes or APOs.
- Hospital deliveries: please make sure the recipient is still in the hospital before scheduling the delivery.
- There is some areas where we can't deliver on Sunday's. kindly inquire before you place order.
- items and or flowers might look different from original picture in the website. Images on the website is a sample only.
Out of town deliveries will be delivered by us or by a courier of our choice.
We will inform you where and when to pick-up your items or orders.
Delivery may delay for the following reasons:
• Item was not received by the recipient because of Unallocated address
• Item was not received by the recipient because of House ’closed’ or unoccupied at the time of delivery
• Item was not received by the recipient because of Recipient moved out or Resigned
• Item was not received by the recipient because of Unknown addressee
• Item was not received by the recipient because of Refused to Accept
Items returned because of the following reasons are still considered sold, non-refundable and will only await further delivery instructions and shipping service fee fulfillment by the buyer:
**Gift basket product , flower design , teddy bear design and other items may vary .But we will try our best to match the arrangement pictured on our site. As it is not always possible because of seasonal factors and availability of the products. Therefore our picture will be use a guide for our florist.
Valentines Day Cut-Off Period:
To ensure delivery on time and take care each & every order with personalize touch, order should be made 2 to 3 days before the special occasion.
OTHER PROVINCIAL ORDER WILL BE DELIVER BEFORE OR AFTER THE SPECIAL DAY.